Monday, June 4, 2012

FASS VIP Dealer and Warranty Information

The Fuel Air Separation System (FASS) Fuel Systems product lineup is the conception of a nearly 20-year old Marthasville, Missouri based business aptly named Diesel Performance Products, INC. This manufacturer decided that the best way for customers to receive proper systems with first-rate customer support is to distribute their products using VIP and Authorized Dealers. The only way customers can receive the best service when purchasing FASS products is by coordinating with certified vendors such as FASS VIP Dealer Orange County Diesel. Because we are in the age of the Internet, with aggressive worldwide price checking now a routine action undertaken by modern consumers, the question you may be asking is this: Why purchase only from a certified vendor? Why not purchase it at a cheaper rate from a grey-market vendor who is not officially certified? The answer is simple: FASS only honors its world-class warranty when purchased through vendors FASS approves. Still want the gray-market discount? The following information details the extent of the FASS manufacturers' warranty:

Dodge Direct Replacement Pump Series, 4-Year Warranty.
Duramax Series, 4-Year Warranty.
Heavy Duty Series (Semi-Truck/Class 8), 4-Year Warranty.
Heavy Duty Series (Pickup Truck).
Titanium Series (Semi-Truck/Class 8), 4-Year Warranty.
Titanium Series (Pickup truck), Lifetime Warranty.
Platinum Series, Lifetime Warranty.
Adjustable Fuel Pump, Lifetime Warranty.

Picture this scene: You are a diesel engine user, and the need for a new fuel system is now apparent. You contact the specialists at FASS’s VIP dealer Orange County Diesel in Huntington Beach, California. After precise recommendations from our consultants and some of your own individual thoughts, you came to a decision on a FASS product, and finally purchased the model you needed. In order to qualify for the manufacturer’s warranty, you must follow these steps: 
Complete product registration, attach a copy of your receipt, and mail this information to FASS Fuel Systems, 16240 State Hwy O, Suite B, Marthasville, MO 63357. This relevant warranty information must be received from FASS within 30 days of purchase. If this information is not received within 30 days, FASS will only provide a one-year manufacturer’s warranty from the date of purchase.

If you are proficient with working on your own machine, you are definitely welcome to perform the installation and maintenance on your own, while in the process utilizing FASS' online resources and excellent warranty. However, if you prefer to have an experienced specialist work on your machine, our technicians can install systems in approximately four hours. Periodic service on your water separator and fuel filter usually takes around ten minutes.

Please see the OC Diesel website for the FASS lineup of products. If you have any questions about any FASS product we sell (including the warranty information), feel free to call and speak to a FASS service professional at 714-848-2170.

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